FREE SHIPPING OVER $150
65+ years experience
MADE IN THE USA
FREE SHIPPING OVER $150
65+ years experience
Privacy policy
This Privacy Policy describes how Innerloc Broadheads, referred to as “we,” “us,” or “our,” collects, uses, discloses, and protects your personal information when you visit our website, make a purchase, contact us, create an account, sign up for marketing, or otherwise use our website and related services.
By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, website functionality, or business operations.
When we update this Privacy Policy, we will revise the “Last Updated” date shown on this page. Your continued use of our website after any changes are posted means you accept the updated Privacy Policy.
How We Collect and Use Your Personal Information
We collect personal information in several ways, including when you provide it directly to us, when it is collected automatically through our website, and when we receive it from third-party service providers.
We use personal information to operate our website, process orders, provide customer support, improve our products and services, communicate with you, prevent fraud, and comply with applicable legal obligations.
What Personal Information We Collect
The personal information we collect depends on how you interact with our website and services. This may include:
Name
Email address
Phone number
Billing address
Shipping address
Payment-related information
Order history
Account login details
Customer service communications
Website usage information
Device and browser information
IP address
Marketing preferences
Any information you voluntarily submit through forms, messages, reviews, or other website features
We do not intentionally collect more personal information than is reasonably necessary for the purposes described in this Privacy Policy.
Information We Collect Directly from You
We may collect personal information directly from you when you:
Place an order
Create an account
Contact customer service
Submit a form
Request product information
Sign up for emails or promotions
Leave a review or submit feedback
Participate in a survey, giveaway, or promotional activity
Communicate with us by email, phone, website form, or other method
This information is used to fulfill your requests, process transactions, respond to your questions, provide support, and improve your overall experience with our company.
Information We Collect through Cookies
Like many websites, we use cookies and similar technologies on our website. Cookies help us operate and improve our website and services, including remembering your actions and preferences, supporting site functionality, analyzing performance, and better understanding how visitors interact with our website.
We may also allow third-party service providers, analytics partners, advertising partners, and other third parties to use cookies or similar technologies on our website. These technologies may be used to help us measure site performance, improve our services, personalize your experience, and deliver or measure advertising on our website and other websites.
Most browsers automatically accept cookies by default, but you can choose to remove or reject cookies through your browser settings. Please note that removing or blocking cookies may negatively affect your user experience and may cause certain features or functionality of the website or services to work incorrectly or no longer be available.
Additionally, blocking cookies may not completely prevent all information sharing with third parties, such as analytics providers or advertising partners, depending on your browser settings, device settings, and applicable privacy choices.
Information We Obtain from Third Parties
We may receive information about you from third parties that help us operate our business and provide services. These third parties may include:
Payment processors
Shipping and fulfillment providers
Website hosting providers
Analytics providers
Advertising platforms
Email marketing providers
Customer service tools
Fraud prevention providers
Social media platforms
Business partners or vendors
The information we receive from third parties may be combined with information we collect directly from you or automatically through our website.
How We Use Your Personal Information
We may use your personal information for the following purposes:
To process and fulfill orders
To process payments
To ship products
To provide order updates and confirmations
To respond to customer service requests
To manage your account
To improve our website, products, and services
To personalize your website experience
To send marketing emails, promotions, or updates where permitted
To analyze website traffic and customer behavior
To detect, prevent, and respond to fraud or security issues
To comply with legal, regulatory, tax, accounting, or business obligations
To enforce our terms, policies, and agreements
We may also use personal information for other purposes that are disclosed to you at the time the information is collected.
How We Disclose Personal Information
We may disclose personal information to third parties when necessary to operate our business, provide services, complete transactions, or comply with applicable laws.
We may disclose personal information to:
Payment processors
Shipping carriers
Website hosting providers
Order fulfillment providers
Customer support providers
Marketing and email service providers
Analytics providers
Advertising partners
Fraud prevention and security providers
Professional advisors, such as attorneys, accountants, or consultants
Government authorities, regulators, or law enforcement when required by law
Successors or assigns in connection with a business transaction, such as a merger, sale, reorganization, or asset transfer
We do not sell your personal information in exchange for money. However, certain privacy laws may define some advertising, analytics, or tracking activities as a “sale,” “sharing,” or “targeted advertising.” Where applicable, you may have the right to opt out of these activities.
CATEGORIES OF PERSONAL INFORMATION WE MAY COLLECT
Depending on how you interact with our website, we may collect the following categories of personal information:
Identifiers, such as name, email address, phone number, billing address, shipping address, IP address, and account information.
Commercial information, such as products purchased, order history, payment status, shipping details, and customer preferences.
Internet or network activity information, such as browsing behavior, pages viewed, referring websites, device information, browser type, and interactions with our website.
Geolocation-related information, such as approximate location derived from an IP address.
Customer service and communications information, such as messages, inquiries, reviews, feedback, or other communications you send to us.
Payment-related information, such as billing details and transaction information. Full payment card information is typically processed by third-party payment processors and is not stored directly by us.
USER GENERATED CONTENT
If you submit reviews, comments, photos, testimonials, feedback, or other content to our website or social media pages, that information may be visible to other users or the public.
Please do not submit personal information or content that you do not want to be publicly available. We are not responsible for the privacy or security of information you choose to make public.
We may use user-generated content for business purposes, including displaying reviews, improving products, responding to feedback, and promoting our products or services, where permitted by law.
THIRD PARTY WEBSITES AND LINKS
Our website may contain links to third-party websites, services, platforms, or content that we do not own or control. This Privacy Policy does not apply to third-party websites or services.
We are not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage you to review the privacy policies of any third-party websites or services you visit.
CHILDREN’S DATA
Our website and services are not intended for children. We do not knowingly collect personal information from children under the age required by applicable law.
If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps to delete the information, where required.
SECURITY AND RETENTION OF YOUR INFORMATION
We take reasonable administrative, technical, and physical measures designed to help protect personal information from unauthorized access, use, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to provide services, maintain business records, resolve disputes, prevent fraud, enforce agreements, and comply with legal obligations.
YOUR RIGHTS AND CHOICES
Depending on where you live, you may have certain rights regarding your personal information. These rights may include the right to:
Request access to the personal information we maintain about you
Request correction of inaccurate personal information
Request deletion of personal information
Request a copy of your personal information
Opt out of certain marketing communications
Opt out of certain targeted advertising, sharing, or sale-related activities where applicable
Restrict or object to certain processing of personal information
Withdraw consent where processing is based on consent
Appeal a decision regarding a privacy request, where required by law
To exercise your rights, please contact us using the contact information listed below. We may need to verify your identity before fulfilling your request.
You may opt out of marketing emails by using the unsubscribe link included in our emails or by contacting us directly. Even if you opt out of marketing communications, we may still send you transactional or service-related messages, such as order confirmations, shipping updates, account notices, or customer service responses.
COMPLAINTS
If you have concerns about how we handle your personal information, please contact us using the information below.
Depending on your location, you may also have the right to lodge a complaint with a privacy regulator or data protection authority.
INTERNATIONAL USERS
Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third party service providers and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission’s Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
CONTACT
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call [TOLL FREE TELEPHONE NUMBER IF YOU HAVE A PHYSICAL RETAIL LOCATION] or email us at chuck@theconsumersweb.com or contact us at 1472 Camp Creek Rd, Lakemont GA 30552, United States.
[NOTE TO MERCHANT: INSERT THE FOLLOWING IF YOUR SITE IS GOVERNED BY GDPR] For the purpose of applicable data protection laws, we are the data controller of your personal information. Our representative in the [EEA] [and] [the UK] is [INSERT REPRESENTATIVE DETAILS].